Do you run group tours?
No. All our programmes are private: just you, your family, your colleagues or your friends. That means you choose the start time, the pace and where to stop.
Can you meet us at the airport?
Yes. We arrange meet-and-greet at Heydar Aliyev International Airport and your transfer to the hotel. VIP and fast-track services are available through the airport's official providers.
Which languages do your guides speak?
We work with guides and interpreters in Arabic, English, Russian, Azerbaijani and Turkish. Availability varies by date, especially for Arabic in summer, so we confirm the language with your booking.
Is the driver also a guide?
Not usually. A driver takes you safely from place to place; a licensed guide explains the sites. Every proposal states clearly which one is included.
Can you book our hotel?
Yes. We recommend hotels to suit your needs and budget and handle the booking. Where possible, you pay the hotel directly.
When is the best time to visit?
April to June and September to October are ideal for Baku and the regions. July and August are best for the mountains and the coast. For snow, come between mid-December and March.
Is skiing guaranteed in winter?
No. Skiing depends on snow and weather. The season usually runs from mid-December to March, sometimes into early April. We check conditions a few days before your trip and suggest alternatives if needed.
Is Azerbaijan suitable for young children?
Yes. We plan shorter drives, family-friendly hotels, child seats and activities children enjoy, from the Baku Boulevard to cable cars in Gabala.
Can we visit the regions in one day?
Many regions work as day trips from Baku, including Gobustan, Shamakhi and Gabala, Quba and Shahdag. Sheki, Ganja and Lankaran are better with at least one night.
Can you change a programme?
Yes. Every programme is a starting point. We adjust the route, pace, hotels and activities to suit you.
How far in advance should we book?
For most trips, two to four weeks is enough. For summer, winter holidays, Novruz and major events, book as early as possible.
What happens if the weather changes our plans?
Mountain roads and outdoor activities depend on the weather. If a plan is not safe or possible, we propose an alternative on the day.
Do you arrange VIP visits?
Yes. For VIP guests, we provide a dedicated coordinator, premium vehicles, five-star accommodation and discreet handling. Use the VIP request form so we can prepare properly.
Can you support business visitors and delegations?
Yes. We coordinate airport services, chauffeurs, hotels, interpreters, venues, business dinners and cultural programmes. Use the Business Visit request form.
Is halal food easy to find?
Halal meat is the norm in Azerbaijan, but many restaurants also serve alcohol. We choose restaurants to match your requirements and confirm them in advance.
Do we need a visa?
It depends on your passport. Many visitors apply online through Azerbaijan's official ASAN e-Visa portal (evisa.gov.az); citizens of several countries, including some in the Gulf, can currently enter without a visa. Rules change, so please check the official sources before you travel. ALVERA GLOBAL does not issue visas.
Is Azerbaijan accessible for travellers with reduced mobility?
Partly. The Boulevard, malls and modern venues are generally accessible, while the Old City has cobbled slopes and many historic sites have steps. Tell us your needs, and we will plan routes and vehicles accordingly.
How do payments work?
Where possible, you pay hotels and providers directly. Our coordination fee is agreed in writing and shown separately. We do not publish fixed prices because every programme is tailored.
